Why I Hate Walmart, part 3

Ok, I'm going to try this one again. I had it all typed up yesterday and for some reason it just disappered. I'm almost think Walmart was running this blog.

This is more in my own going feud with Walmart. I wish I could say I would stop shopping at Walmart forever and forever, amen! But I know I won't. It's too convenient and too cheap. It makes it too easy to run in and just about buy anything I need in one stop shopping. But I haven't been there all week and that's a start. Usually a week doesn't go by that I don't find myself having to run in to get something. I'm trying, but I have to be honest with myself and admit that it probably won't last.

Back to the point of this post and my problem with Walmart. Last we left off I was waiting to get paid back for the charge at Goodyear. I let a day go by and didn't hear a word. Thursday I called the insurance company, no one there, but I left a message. A few hours later he calls me back finally. He tells me to go in to Walmart and talk to the manager of the automotive department and she'll take care of me. Oh, boy, the one that treated me so nice at the start.

I go in, get told she's in a meeting. Wait for around fifteen minutes, pacing back and forth. Finally she comes out, I can see in her office, it looks like a friend is in there. No one with a Walmart smock on. This person sits there through all of what happens, so I just don't have the feeling she's work related. So I've been waiting while she talks to a friend. Nice.

She gets my receipt from Goodyear, goes back in her office and gets on the computer. It must have all the information about what's go on so far with me and my car. She asks, and not very nicely either, why I got twenty dollars already? I explain to her that was to pay me back for buying the oil cap and the oil I had to purcahse to get my car running. She pretty rudely tells me that she already had given me a ten dollar gift card. I tell her that I never asked for the gift card, I wanted my cash back and that if she wants the gift card back I will happily give it back to her. She says no

After fifteen or twenty minutes of her on the computer she tells me we have to go to customer service now.

I wait another twenty minutes or so while she is back in the cash office. She comes out with someone from the cash office and some papers to sign. I sign them and than the cash office person tells me that they can't give me cash, it has to be a gift card. I tell her that I am not going to take a gift card. It's at this point that the automotive manager decides to show how good a manger she is and make sure this situation is resolved, she tells me that she hopes everything works out and leaves.

Can these people at Walmart not understand why I do not want a gift card? It's not like I spent my money there to begin with. Giving me a gift card is like me just going in and buying a fifty dollar gift card, since I am still out the money that way. All I want is to end up with the money I started with before they screwed everything up.

The cash person keeps telling me that they can't give me the cash. But the cash is in her hands! She came out with the money. Than she says snidely...."Aren't you the person you got some money out of us already." Take a deep breath I tell myself. Yes, I say, because you messed up my car.

She gives me the money and tells me that they won't give me anymore money. This is the last time she says. Like all this is my fault.

I'm on the phone before I even get out of the store. Calling 1-800 WalMart. I'm not too happy with them either, they were supposed to call back within two days and this is day three. I get hold of someone there and basically tell him everything I've just written. He assures me that someone will get hold of me within two business days, meaning by the end of Monday.

So we'll see what happens Monday.....