Sunday, August 29, 2010

A Rant

The sign says "Twenty Items Or Less".  I guess you just can't read.

I don't mind if someone goes through the line with a few more than twenty.  But when someone goes up to the line with a basket full of groceries and gets checked out.  Than I'm mad.  I don't blame the cashier, because they've been told if someone comes up to their line they have to take them and not get the customer upset.  But it's worth it to get six more customers standing behind this lady in line upset.  They should be able to politely tell the customer that this is a checkout line for less than 20 and she needs to go to another line.

This the the type of person that knows she can just get what she wants if she pushes enough and is loud enough. Why do stores worry about people like this?  And I say this, being in retail, knowing we aren't any better where I work.  If someone yells loud enough and long enough, they normally get what they want.  God forbid, we upset one customer.  Especially someone that deserves to be upset.

I've said it before and I'll say it again, the good customers, the ones that are quiet and shop and deal with things like this are the ones that get the shaft.  And those are the ones that stores should be looking after.

1 comment:

Travis Cody said...

I sometimes think that the only way to get businesses to listen is to spend my money elsewhere. I'm about to switch away from Fred Meyer because the cashiers don't listen.

I take reusable cloth bags to the grocery. And I take enough bags so that the checkers don't have to over-stuff the items. I tell them this each time. And each time they ignore me and stuff everything into as few bags as possible, so I walk out with an extra couple of empty bags.

I know it's a tough job. I'm polite and I wait patiently in line. I just wish the would listen to me and pack the items more effectively.

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